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Underpayment report

Calderwood Health System · Jul 1, 2026 – Sep 30, 2026 · generated Oct 21, 2026
Total underpayment
$1,672,346
6,752 underpaid lines (5.2%)
Appealable now
$1,091,621
claim-level, within the filing window
Lost to time
$0
was appealable — window has closed
Systematic (Class 2)
$580,725
$377,471 recoverable at 65%
Unmatched lines
1,378
no contract on file
Denied lines
0
paid $0

Recommendations

  • Calidon Health Plan accounts for 42 % of total underpayment (¤698,227) — prioritize contract review with this payer.
  • Audit 99285 modifier-25 claims to Westmark Health Plan and appeal the short-paid lines.
  • 1,378 service lines had no matching contract — load the missing fee schedules to surface additional recoverable underpayments.
  • Appealable (Class 1) — ¤1,091,621 still within the filing window, pursued at the full contracted amount; ¤0 has already aged past the window (recover through monitoring).
  • Systematic (Class 2) recoverable (¤377,471) assumes a 65% recovery rate on ¤580,725 of contractual shortfall; adjust to your historical experience.

By payer

Payer detail

PayerLinesVariance%
Calidon Health Plan 2,920 $698,227 42 %
Vantegra Health Plan 1,460 $531,937 32 %
Westmark Health Plan 733 $190,399 11 %
Corion Health Plan 744 $137,482 8 %
Pinehaven Health Plan 673 $96,161 6 %
Medicaid 113 $10,619 1 %
Tricare 60 $6,929 0 %
Medicare 49 $592 0 %

Top underpaid CPT codes

CPTUnderpaid linesVariance
27447 855 $474,215
47562 763 $311,483
29881 710 $254,267
49505 598 $173,131
19120 566 $132,961
66984 508 $105,758
45378 341 $48,722
72148 346 $37,750
43239 282 $32,882
73721 269 $27,699
74177 257 $22,272
64483 154 $13,287
99285 199 $10,102
93306 93 $6,338
99223 120 $4,834
99205 108 $4,339
62323 65 $4,210
71250 43 $2,232
70450 41 $1,673
99233 34 $913

Variance by adjustment reason (CARC)

diagnostic
CARCReasonLinesVariance
45 Charge exceeds fee schedule/maximum allowable or contracted/legislated fee arrangement 2,304 $580,725
97 The benefit for this service is included in the payment/allowance for another service 2,242 $559,143
59 Processed based on multiple or concurrent procedure rules 2,206 $532,478

A line can carry several CARCs, so these may sum above the headline total. CO-45 (contractual adjustment) concentrated here often signals a stale contract on file rather than a payer short-pay.

Detected patterns

3 findings
Westmark Health Plan · CPT 99285 · modifier 25 ModifierGap
Westmark Health Plan pays 99285 at 90 % with modifier (none) but only 74 % with modifier 25. Review modifier billing and payer adjudication for this combination.
Audit 99285 modifier-25 claims to Westmark Health Plan and appeal the short-paid lines.
$39,603
671 claims
Westmark Health Plan · CPT 99223 · modifier 25 ModifierGap
Westmark Health Plan pays 99223 at 90 % with modifier (none) but only 74 % with modifier 25. Review modifier billing and payer adjudication for this combination.
Audit 99223 modifier-25 claims to Westmark Health Plan and appeal the short-paid lines.
$30,870
694 claims
Westmark Health Plan · CPT 99205 · modifier 25 ModifierGap
Westmark Health Plan pays 99205 at 90 % with modifier (none) but only 74 % with modifier 25. Review modifier billing and payer adjudication for this combination.
Audit 99205 modifier-25 claims to Westmark Health Plan and appeal the short-paid lines.
$28,998
687 claims